The Morgan Stanley Strategy Challenge pairs nonprofit organizations facing a mission critical issue with a team of top-performing Morgan Stanley professionals. Through the eight-week long project, the employees work half-time for the charity, identifying researched, feasible and impactful solutions that the charity can implement to reach scale, expand impact and improve its efficiency, such as scaling an existing program.
Teams presented their final strategic recommendations in a competition at Morgan Stanley’s New York headquarters on June 11th. Hamilton Family Center and a team of Morgan Stanley professionals won second place in the sixth annual Strategy Challenge and received a $15,000 grant. The Morgan Stanley team worked with Hamilton Family Center staff members Allison Pratt, Devra Edelman, Jeff Kositsky, and Keely McCave on the project:
There are more than 200 homeless families on the waiting list for temporary shelter in San Francisco, and it takes over six months for them to access shelter beds – putting hundreds of children at-risk every night. Hamilton Family Center believes that we can reduce the waiting list for temporary family shelter to zero by expanding the size of our rapid re-housing program. Expanding this program will reduce the demand for temporary family shelter and cut the average time a family stays in temporary shelter by at least 50%. If successful, children would not have to wait six months for a safe place to sleep and could return to a stable living situation faster. Our project was to determine whether or not this strategy will achieve our goal of reducing the waiting list for temporary family shelter to zero and if so, what our next steps should be.
The project team analyzed data from Hamilton’s programs, interviewed staff, read research papers, and spoke with experts from around the country. After eight weeks of very intense work, the team determined that Hamilton Family Center should double the size of our rapid re-housing program to serve 204 new clients each year. They also made recommendation on how to improve the client experience by making changes in four key areas: referrals, intake, housing search, and case management. Hamilton Family Center is already working to implement these changes in our efforts to end family homelessness in San Francisco.
This has been a transformative experience for Hamilton Family Center. We are very grateful to everyone at Morgan Stanley who participated in this project. Their work will help advance our mission and open doors for hundreds of homeless families.
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